Terms & Condition

• You must be at least 18 years of age to use this website. By using this website and agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
• We grant you a limited license to access and make personal use of this site. You are not allowed to download or modify it. This may be done only with written consent from us.

Who we are

Our website address is: https://dextrodelight.com.au.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

1. Refund Eligibility: We understand that sometimes issues can arise with our food additives and preservatives. If you receive a broken or defective product, the wrong item, or are unsatisfied with your purchase, please contact us immediately at 0414 057 080 or email us at info@dextrodelight.com.au. You must apply for a refund within 5 days of receiving your order. We guarantee a full refund for eligible cases.
2. Refund Process: To request a refund, kindly provide your order number and a detailed description of the issue. You can contact us through email or call 0414057080. We will guide you through the process and initiate the refund once the issue is verified.
3. Non-Refundable Items: Used or opened products: Items that have been opened or used are not eligible for a refund.
4. Customized orders: Products that have been tailored to specific customer requirements.
5. Gift cards: Non-refundable and cannot be redeemed for cash.
6. Refund Timeline: Once your refund request is approved, we will process the refund within two business days. The refund will be credited to your original method of payment.

Contact Us:
If you have any questions about our refund policy or need assistance with a refund, please do not hesitate to contact us at info@dextrodelight.com.au or call 0414057080. Providing your order number will expedite the process.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

• We have made every effort to display the colors and images of our products that appear at the store as accurately as possible. We cannot guarantee that your computer monitor’s display of any color will be accurate.
• We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.

• All content on this site, including text, graphics, logos, button icons, and images, is the property of DextroDelight and protected by international copyright laws.
• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

DextroDelight reserves the right to change these conditions from time to time as it sees fit, and your continued use of the site will signify your acceptance of any adjustment to these terms.

If you have any questions about these Terms, please contact us at info@dextrodelight.com.au.

Thank you for being a valued part of DextroDelight! Enjoy your shopping experience!